Privacy Policy

X-Treme Heat Specialists is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Address and service location

  • Phone number and email address

  • Billing and payment information

Service-Related Information

  • Details about the property where services are performed

  • Service history and inspection notes

  • Customer communications and preferences

Automatically Collected Information (Website Use)

If you visit our website, we may collect non-personal data such as:

  • IP addresses

  • Browser type

  • Device information

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Schedule and provide bed bug heat treatment services

  • Communicate regarding appointments, service updates, and billing

  • Maintain internal records for safety, training, and quality assurance

  • Comply with applicable laws and regulations

3. Discreet Service Policy (No Logos or Identifiable Branding)

Your privacy is extremely important to us.
To protect your confidentiality:

  • We do not display logos, decals, or any pest-control branding on our vehicles.

  • Technicians do not wear uniforms or apparel that identify the service as pest control or bed bug treatment.

  • Our team arrives discreetly to ensure neighbors or others cannot identify the type of service being provided.

We understand the sensitivity of bed bug issues, and we take every reasonable step to ensure your privacy before, during, and after service.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

  • Service providers assisting with payment processing

  • Legal authorities, if required by law or court order

  • Business transfers, in the event of a merger or sale of the company

All third-party partners are required to maintain confidentiality and use your information only for the purpose for which it was provided.

5. Security of Your Information

We use reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute protection.

6. Your Privacy Choices

You may:

  • Request a copy of the information we have about you

  • Request corrections to inaccurate information

  • Request deletion of your information where legally permissible

To make a request, contact us at:
xtremeheatllc@gmail.com
563-571-7522

7. Cookies and Tracking Technologies (Website Use)

Our website may use cookies or similar technologies to enhance user experience. You may disable cookies in your browser settings, but some site features may not function properly.

8. Third-Party Websites

Our website may link to third-party sites. We are not responsible for the content or privacy practices of those sites.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting on our website. We encourage you to review it periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

X-Treme Heat Specialists
xtremeheatllc@gmail.com
563-571-7522